Help & FAQs

General FAQ

How durable are CLAYMORE Products?

All CLAYMORE products undergo a rigorous durability testing process before hitting the shelves. If you arent convinced, alll of our products are backed by a solid warranty from 1 - 2 years to ensure peace of mind.

What's the warranty policy of CLAYMORE products?

All of our products are backed by a one year warranty from the date of purchase. In the event you purchased your CLAYMORE product from another retailer, please refer to their warranty policy.

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

We dispatch All orders from Melbourne. For Shipping address located in

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Contact Us

Are you still struggling to find answers? Get in touch with our help centre and one of our customer service representatives will be happy to help!